Unable to acquire target extension for attended transfer.

**sergey3d** » 16 июл 2020, 19:12

Доброго дня! Asterisk 13.3.2, последнее время наблюдается странная проблема с DTMF после набора 4х цифр сбрасывает донабор. На транках только alaw, на юзерах alaw и ulaw (оставлял alaw - не помогло), dtmfmode=rfc2833 везде.

Сама ошибка

Код: выделить все: [2020-07-16 17:12:26] VERBOSE[22746][C-00001269] app_dial.c: SIP/2202-00001760 answered SIP/account4-0000175f [2020-07-16 17:12:26] VERBOSE[22746][C-00001269] pbx.c: Executing [s@macro-callcenter:1] Set("SIP/2202-00001760", "dialid=1594908742.15545") in new stack [2020-07-16 17:12:26] VERBOSE[22746][C-00001269] pbx.c: Executing [s@macro-callcenter:2] Set("SIP/2202-00001760", "cid=2202") in new stack [2020-07-16 17:12:26] VERBOSE[22746][C-00001269] pbx.c: Executing [s@macro-callcenter:3] Set("SIP/2202-00001760", "DB(callcenter/1594908742.15545)=2202") in new stack [2020-07-16 17:12:26] VERBOSE[22746][C-00001269] pbx.c: Executing [s@macro-callcenter:4] Set("SIP/2202-00001760", "DB(callcenter/1594908742.15545inum)=74952839244") in new stack [2020-07-16 17:12:26] VERBOSE[22746][C-00001269] pbx.c: Executing [s@macro-callcenter:5] Set("SIP/2202-00001760", "dphone=74955650172") in new stack [2020-07-16 17:12:26] VERBOSE[22746][C-00001269] pbx.c: Executing [s@macro-callcenter:6] Set("SIP/2202-00001760", "save=2: 2202 - 4955650172") in new stack [2020-07-16 17:12:26] VERBOSE[22746][C-00001269] bridge_channel.c: Channel SIP/account4-0000175f joined 'simple_bridge' basic-bridge <7cd4695a-bedc-4967-adb8-40abcec81973> [2020-07-16 17:12:26] VERBOSE[22758][C-00001269] bridge_channel.c: Channel SIP/2202-00001760 joined 'simple_bridge' basic-bridge <7cd4695a-bedc-4967-adb8-40abcec81973> [2020-07-16 17:17:29] DTMF[22758][C-00001269] channel.c: DTMF begin '*' received on SIP/2202-00001760 [2020-07-16 17:17:29] DTMF[22758][C-00001269] channel.c: DTMF begin passthrough '*' on SIP/2202-00001760 [2020-07-16 17:17:30] DTMF[22758][C-00001269] channel.c: DTMF end '*' received on SIP/2202-00001760, duration 120 ms [2020-07-16 17:17:30] DTMF[22758][C-00001269] channel.c: DTMF end accepted with begin '*' on SIP/2202-00001760 [2020-07-16 17:17:30] DTMF[22758][C-00001269] channel.c: DTMF end passthrough '*' on SIP/2202-00001760 [2020-07-16 17:17:30] DTMF[22758][C-00001269] channel.c: DTMF begin '2' received on SIP/2202-00001760 [2020-07-16 17:17:30] DTMF[22758][C-00001269] channel.c: DTMF begin passthrough '2' on SIP/2202-00001760 [2020-07-16 17:17:30] DTMF[22758][C-00001269] channel.c: DTMF end '2' received on SIP/2202-00001760, duration 120 ms [2020-07-16 17:17:30] DTMF[22758][C-00001269] channel.c: DTMF end accepted with begin '2' on SIP/2202-00001760 [2020-07-16 17:17:30] DTMF[22758][C-00001269] channel.c: DTMF end passthrough '2' on SIP/2202-00001760 [2020-07-16 17:17:30] VERBOSE[22746][C-00001269] res_musiconhold.c: Started music on hold, class 'default', on channel 'SIP/account4-0000175f' [2020-07-16 17:17:30] VERBOSE[22758][C-00001269] file.c: <SIP/2202-00001760> Playing 'pbx-transfer.gsm' (language 'en') [2020-07-16 17:17:32] DTMF[22758][C-00001269] channel.c: DTMF begin '7' received on SIP/2202-00001760 [2020-07-16 17:17:32] DTMF[22758][C-00001269] channel.c: DTMF begin ignored '7' on SIP/2202-00001760 [2020-07-16 17:17:32] DTMF[22758][C-00001269] channel.c: DTMF end '7' received on SIP/2202-00001760, duration 120 ms [2020-07-16 17:17:32] DTMF[22758][C-00001269] channel.c: DTMF end passthrough '7' on SIP/2202-00001760 [2020-07-16 17:17:32] DTMF[22758][C-00001269] channel.c: DTMF begin '4' received on SIP/2202-00001760 [2020-07-16 17:17:32] DTMF[22758][C-00001269] channel.c: DTMF begin ignored '4' on SIP/2202-00001760 [2020-07-16 17:17:33] DTMF[22758][C-00001269] channel.c: DTMF end '4' received on SIP/2202-00001760, duration 120 ms [2020-07-16 17:17:33] DTMF[22758][C-00001269] channel.c: DTMF end passthrough '4' on SIP/2202-00001760 [2020-07-16 17:17:33] DTMF[22758][C-00001269] channel.c: DTMF begin '9' received on SIP/2202-00001760 [2020-07-16 17:17:33] DTMF[22758][C-00001269] channel.c: DTMF begin ignored '9' on SIP/2202-00001760 [2020-07-16 17:17:33] DTMF[22758][C-00001269] channel.c: DTMF end '9' received on SIP/2202-00001760, duration 120 ms [2020-07-16 17:17:33] DTMF[22758][C-00001269] channel.c: DTMF end passthrough '9' on SIP/2202-00001760 [2020-07-16 17:17:33] DTMF[22758][C-00001269] channel.c: DTMF begin '5' received on SIP/2202-00001760 [2020-07-16 17:17:33] DTMF[22758][C-00001269] channel.c: DTMF begin ignored '5' on SIP/2202-00001760 [2020-07-16 17:17:34] DTMF[22758][C-00001269] channel.c: DTMF end '5' received on SIP/2202-00001760, duration 120 ms [2020-07-16 17:17:34] DTMF[22758][C-00001269] channel.c: DTMF end passthrough '5' on SIP/2202-00001760 [2020-07-16 17:17:34] DTMF[22758][C-00001269] channel.c: DTMF begin '9' received on SIP/2202-00001760 [2020-07-16 17:17:34] DTMF[22758][C-00001269] channel.c: DTMF begin ignored '9' on SIP/2202-00001760 [2020-07-16 17:17:34] DTMF[22758][C-00001269] channel.c: DTMF end '9' received on SIP/2202-00001760, duration 120 ms [2020-07-16 17:17:34] DTMF[22758][C-00001269] channel.c: DTMF end passthrough '9' on SIP/2202-00001760 [2020-07-16 17:17:34] VERBOSE[22758][C-00001269] file.c: <SIP/2202-00001760> Playing 'pbx-invalid.gsm' (language 'en') [2020-07-16 17:17:34] DTMF[22758][C-00001269] channel.c: DTMF begin '2' received on SIP/2202-00001760 [2020-07-16 17:17:34] DTMF[22758][C-00001269] channel.c: DTMF begin ignored '2' on SIP/2202-00001760 [2020-07-16 17:17:35] DTMF[22758][C-00001269] channel.c: DTMF end '2' received on SIP/2202-00001760, duration 120 ms [2020-07-16 17:17:35] DTMF[22758][C-00001269] channel.c: DTMF end passthrough '2' on SIP/2202-00001760 [2020-07-16 17:17:35] DTMF[22758][C-00001269] channel.c: DTMF begin '6' received on SIP/2202-00001760 [2020-07-16 17:17:35] DTMF[22758][C-00001269] channel.c: DTMF begin ignored '6' on SIP/2202-00001760 [2020-07-16 17:17:35] DTMF[22758][C-00001269] channel.c: DTMF end '6' received on SIP/2202-00001760, duration 120 ms [2020-07-16 17:17:35] DTMF[22758][C-00001269] channel.c: DTMF end passthrough '6' on SIP/2202-00001760 [2020-07-16 17:17:35] DTMF[22758][C-00001269] channel.c: DTMF begin '1' received on SIP/2202-00001760 [2020-07-16 17:17:35] DTMF[22758][C-00001269] channel.c: DTMF begin ignored '1' on SIP/2202-00001760 [2020-07-16 17:17:35] DTMF[22758][C-00001269] channel.c: DTMF end '1' received on SIP/2202-00001760, duration 120 ms [2020-07-16 17:17:35] DTMF[22758][C-00001269] channel.c: DTMF end passthrough '1' on SIP/2202-00001760 [2020-07-16 17:17:36] DTMF[22758][C-00001269] channel.c: DTMF begin '4' received on SIP/2202-00001760 [2020-07-16 17:17:36] DTMF[22758][C-00001269] channel.c: DTMF begin ignored '4' on SIP/2202-00001760 [2020-07-16 17:17:36] DTMF[22758][C-00001269] channel.c: DTMF end '4' received on SIP/2202-00001760, duration 120 ms [2020-07-16 17:17:36] DTMF[22758][C-00001269] channel.c: DTMF end passthrough '4' on SIP/2202-00001760 [2020-07-16 17:17:36] DTMF[22758][C-00001269] channel.c: DTMF begin '5' received on SIP/2202-00001760 [2020-07-16 17:17:36] DTMF[22758][C-00001269] channel.c: DTMF begin ignored '5' on SIP/2202-00001760 [2020-07-16 17:17:36] DTMF[22758][C-00001269] channel.c: DTMF end '5' received on SIP/2202-00001760, duration 120 ms [2020-07-16 17:17:36] DTMF[22758][C-00001269] channel.c: DTMF end passthrough '5' on SIP/2202-00001760 [2020-07-16 17:17:36] DTMF[22758][C-00001269] channel.c: DTMF begin '8' received on SIP/2202-00001760 [2020-07-16 17:17:36] DTMF[22758][C-00001269] channel.c: DTMF begin ignored '8' on SIP/2202-00001760 [2020-07-16 17:17:37] DTMF[22758][C-00001269] channel.c: DTMF end '8' received on SIP/2202-00001760, duration 120 ms [2020-07-16 17:17:37] DTMF[22758][C-00001269] channel.c: DTMF end passthrough '8' on SIP/2202-00001760 [2020-07-16 17:17:38] WARNING[22758][C-00001269] bridge_basic.c: Unable to acquire target extension for attended transfer. [2020-07-16 17:17:38] VERBOSE[22746][C-00001269] res_musiconhold.c: Stopped music on hold on SIP/account4-0000175f [2020-07-16 17:17:39] DTMF[22758][C-00001269] channel.c: DTMF begin '*' received on SIP/2202-00001760 [2020-07-16 17:17:39] DTMF[22758][C-00001269] channel.c: DTMF begin passthrough '*' on SIP/2202-00001760 [2020-07-16 17:17:39] DTMF[22758][C-00001269] channel.c: DTMF end '*' received on SIP/2202-00001760, duration 120 ms [2020-07-16 17:17:39] DTMF[22758][C-00001269] channel.c: DTMF end accepted with begin '*' on SIP/2202-00001760 [2020-07-16 17:17:39] DTMF[22758][C-00001269] channel.c: DTMF end passthrough '*' on SIP/2202-00001760 [2020-07-16 17:17:39] DTMF[22758][C-00001269] channel.c: DTMF begin '2' received on SIP/2202-00001760 [2020-07-16 17:17:39] DTMF[22758][C-00001269] channel.c: DTMF begin passthrough '2' on SIP/2202-00001760 [2020-07-16 17:17:39] DTMF[22758][C-00001269] channel.c: DTMF end '2' received on SIP/2202-00001760, duration 120 ms [2020-07-16 17:17:39] DTMF[22758][C-00001269] channel.c: DTMF end accepted with begin '2' on SIP/2202-00001760 [2020-07-16 17:17:39] DTMF[22758][C-00001269] channel.c: DTMF end passthrough '2' on SIP/2202-00001760 [2020-07-16 17:17:39] VERBOSE[22746][C-00001269] res_musiconhold.c: Started music on hold, class 'default', on channel 'SIP/account4-0000175f' [2020-07-16 17:17:39] VERBOSE[22758][C-00001269] file.c: <SIP/2202-00001760> Playing 'pbx-transfer.gsm' (language 'en') [2020-07-16 17:17:41] DTMF[22758][C-00001269] channel.c: DTMF begin '7' received on SIP/2202-00001760 [2020-07-16 17:17:41] DTMF[22758][C-00001269] channel.c: DTMF begin ignored '7' on SIP/2202-00001760 [2020-07-16 17:17:41] DTMF[22758][C-00001269] channel.c: DTMF end '7' received on SIP/2202-00001760, duration 120 ms [2020-07-16 17:17:41] DTMF[22758][C-00001269] channel.c: DTMF end passthrough '7' on SIP/2202-00001760 [2020-07-16 17:17:41] DTMF[22758][C-00001269] channel.c: DTMF begin '4' received on SIP/2202-00001760 [2020-07-16 17:17:41] DTMF[22758][C-00001269] channel.c: DTMF begin ignored '4' on SIP/2202-00001760 [2020-07-16 17:17:41] DTMF[22758][C-00001269] channel.c: DTMF end '4' received on SIP/2202-00001760, duration 120 ms [2020-07-16 17:17:41] DTMF[22758][C-00001269] channel.c: DTMF end passthrough '4' on SIP/2202-00001760 [2020-07-16 17:17:42] DTMF[22758][C-00001269] channel.c: DTMF begin '9' received on SIP/2202-00001760 [2020-07-16 17:17:42] DTMF[22758][C-00001269] channel.c: DTMF begin ignored '9' on SIP/2202-00001760 [2020-07-16 17:17:42] DTMF[22758][C-00001269] channel.c: DTMF end '9' received on SIP/2202-00001760, duration 120 ms [2020-07-16 17:17:42] DTMF[22758][C-00001269] channel.c: DTMF end passthrough '9' on SIP/2202-00001760 [2020-07-16 17:17:42] DTMF[22758][C-00001269] channel.c: DTMF begin '5' received on SIP/2202-00001760 [2020-07-16 17:17:42] DTMF[22758][C-00001269] channel.c: DTMF begin ignored '5' on SIP/2202-00001760 [2020-07-16 17:17:42] DTMF[22758][C-00001269] channel.c: DTMF end '5' received on SIP/2202-00001760, duration 120 ms [2020-07-16 17:17:42] DTMF[22758][C-00001269] channel.c: DTMF end passthrough '5' on SIP/2202-00001760 [2020-07-16 17:17:42] DTMF[22758][C-00001269] channel.c: DTMF begin '9' received on SIP/2202-00001760 [2020-07-16 17:17:42] DTMF[22758][C-00001269] channel.c: DTMF begin ignored '9' on SIP/2202-00001760 [2020-07-16 17:17:42] DTMF[22758][C-00001269] channel.c: DTMF end '9' received on SIP/2202-00001760, duration 120 ms [2020-07-16 17:17:42] DTMF[22758][C-00001269] channel.c: DTMF end passthrough '9' on SIP/2202-00001760 [2020-07-16 17:17:42] VERBOSE[22758][C-00001269] file.c: <SIP/2202-00001760> Playing 'pbx-invalid.gsm' (language 'en') [2020-07-16 17:17:43] DTMF[22758][C-00001269] channel.c: DTMF begin '2' received on SIP/2202-00001760 [2020-07-16 17:17:43] DTMF[22758][C-00001269] channel.c: DTMF begin ignored '2' on SIP/2202-00001760 [2020-07-16 17:17:43] DTMF[22758][C-00001269] channel.c: DTMF end '2' received on SIP/2202-00001760, duration 120 ms [2020-07-16 17:17:43] DTMF[22758][C-00001269] channel.c: DTMF end passthrough '2' on SIP/2202-00001760 [2020-07-16 17:17:43] DTMF[22758][C-00001269] channel.c: DTMF begin '6' received on SIP/2202-00001760 [2020-07-16 17:17:43] DTMF[22758][C-00001269] channel.c: DTMF begin ignored '6' on SIP/2202-00001760 [2020-07-16 17:17:44] DTMF[22758][C-00001269] channel.c: DTMF end '6' received on SIP/2202-00001760, duration 120 ms [2020-07-16 17:17:44] DTMF[22758][C-00001269] channel.c: DTMF end passthrough '6' on SIP/2202-00001760 [2020-07-16 17:17:47] WARNING[22758][C-00001269] bridge_basic.c: Unable to acquire target extension for attended transfer. [2020-07-16 17:17:47] VERBOSE[22746][C-00001269] res_musiconhold.c: Stopped music on hold on SIP/account4-0000175f [2020-07-16 17:18:11] VERBOSE[22758][C-00001269] bridge_channel.c: Channel SIP/2202-00001760 left 'simple_bridge' basic-bridge <7cd4695a-bedc-4967-adb8-40abcec81973> [2020-07-16 17:18:11] VERBOSE[22746][C-00001269] bridge_channel.c: Channel SIP/account4-0000175f left 'simple_bridge' basic-bridge <7cd4695a-bedc-4967-adb8-40abcec81973> [2020-07-16 17:18:11] VERBOSE[22746][C-00001269] pbx.c: Spawn extension (account4, 74952839244, 9) exited non-zero on 'SIP/account4-0000175f' [2020-07-16 17:18:11] VERBOSE[22749][C-00001269] app_mixmonitor.c: MixMonitor close filestream (mixed) [2020-07-16 17:18:11] VERBOSE[22749][C-00001269] app_mixmonitor.c: End MixMonitor Recording SIP/account4-0000175f

пир 2202

Код: выделить все: [ats-malvid-callcenter-2202](!) type=friend host=dynamic qualify=yes context=ats-malvid-callcenter-2202 call-limit=1 disallow=all allow=alaw allow=ulaw #transport=tcp nat=force_rport,comedia dtmfmode=rfc2833 insecure=port,invite directmedia=no canreinvite=no call-limit=1

features.conf

Код: выделить все: [general] ;transferdigittimeout => 3 ;xfersound = beep ;xferfailsound = beeperr ;pickupexten = *8 ;pickupsound = beep ;pickupfailsound = beeperr ;featuredigittimeout = 1000 ;recordingfailsound = beeperr atxfernoanswertimeout = 60 . ;atxferdropcall = no ;atxferloopdelay = 10 ;atxfercallbackretries = 2 ;transferdialattempts = 3 ;transferretrysound = "beep" ;transferinvalidsound = "beeperr" ;atxferabort = *1 atxfercomplete = *2 ;atxferthreeway = *3 ;atxferswap = *4 [featuremap] ;blindxfer => #1 disconnect => *0 ;automon => *1 atxfer => *2 ;parkcall => #72 ;automixmon => *3

Нигде запретов на донабор не ставил. Иногда донабор срабатывает, иногда сбрасывает. s sip.conf relaxdtmf=true ставил - без изменений(

**virus_net** » 17 июл 2020, 08:51

Смотрите контекст, в котором происходит донабор.
Позволяется ли там (вашими шаблонами) набрать номер длиннее.
Похоже что нет, отсюда и сообщение об ошибке.

**ded** » 17 июл 2020, 12:34

пир 2202 живёт в контексте ats-malvid-callcenter-2202, откуда вполне может набирать номера любой значности.
Но в логе он вызывает макрос - macro-callcenter, и не выходит из него, смотрите какие шаблоны там в нём разрешены.
CLI> dial plan show macro-callcenter

**sergey3d** » 17 июл 2020, 15:39

макорс

Код: выделить все: dialplan show macro-callcenter [ Context 'macro-callcenter' created by 'pbx_config' ] 's' => 1. Set(dialid=${CHANNEL(linkedid)}) [pbx_config] 2. Set(cid=${DIALEDPEERNUMBER}) [pbx_config] 3. Set(DB(callcenter/${dialid})=${cid}) [pbx_config] 4. Set(DB(callcenter/${dialid}inum)=${ARG2}) [pbx_config] 5. Set(dphone=${ARG1}) [pbx_config] 6. Set(save=${SHELL(/usr/bin/php /sites/callback/a-scripts/save_anum_for_transfer.php ${cid} ${dphone:-10})}) [pbx_config] -= 1 extension (6 priorities) in 1 context. =-

**ded** » 18 июл 2020, 00:30

Это
Set(save=${SHELL(/usr/bin/php /sites/callback/a-scripts/save_anum_for_transfer.php ${cid}
чья-то безграмотность. Это не вы даже писали.
Комментировать не смогу.

Unable to acquire target extension for attended transfer.

Unable to acquire target extension for attended transfer.

Re: Unable to acquire target extension for attended transfer

Re: Unable to acquire target extension for attended transfer

Re: Unable to acquire target extension for attended transfer

Re: Unable to acquire target extension for attended transfer

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